1. Introduction
fixmysite.co.za (“we”, “us”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://fixmysite.co.za/ (the “Site”) or use our services.
By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
When you contact us or use our services, we may collect personal details such as:
- Name
- Email address
- Phone number
- Business name / website URL
- Billing and payment details
- Any information you voluntarily submit via forms or email
2.2 Automatically Collected Information
We may automatically collect technical data including:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Referring URLs
- Pages viewed and interaction data
- Cookies and similar tracking technologies
2.3 Cookies & Tracking
Cookies help us enhance your experience by remembering preferences, analyzing usage, and sometimes enabling targeted advertising. You can disable cookies in your browser settings, but some parts of the Site may not function properly.
3. How We Use Your Information
We may use collected data to:
- Provide, operate, and improve our services
- Respond to customer inquiries and support requests
- Process payments and billing
- Send administrative or transactional messages
- Analyze traffic and usage patterns
- Prevent fraud or security issues
- Comply with legal obligations
- Send marketing communications (only with your consent)
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.
7. Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request corrections or deletions
- Withdraw consent for processing
- Object to certain types of processing
To exercise these rights, please contact us at info@fixmysite.co.za.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact:
fixmysite.co.zaEmail: info@fixmysite.co.za
Website: https://fixmysite.co.za/